Terms & Conditions – Not Ordinary Chips

Last updated: April 3, 2026

These Terms & Conditions (“Terms”) govern Your use of the Not Ordinary Chips website operated by Platinum Foodz Inc. (“Company”, “We”, “Us”, or “Our”). By accessing or using our Website, You agree to be bound by these Terms.

1. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

Use the Website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to any part of the Website
Interfere with the Website’s performance or security

We reserve the right to suspend or restrict access if misuse is detected.

2. Product Information & Availability

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

Errors may occur (pricing, availability, descriptions)
We reserve the right to correct errors without prior notice
Product availability may change at any time

All products are subject to availability.

3. Orders & Acceptance

Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse any order at our discretion
You will be notified if an order cannot be fulfilled

Common reasons include:

Product unavailability
Payment issues
Suspected fraudulent activity

4. Pricing & Payments

All prices are listed in Canadian Dollars (CAD) unless stated otherwise
Applicable taxes and shipping fees are calculated at checkout
Payments must be completed before order processing

We use secure third-party payment processors. We do not store payment information.

5. Shipping (Lean Clause)

Shipping timelines are estimates and not guaranteed
Delays may occur due to carriers, weather, or external factors
Risk transfers to You once the order is handed to the shipping carrier

For full details, refer to our Shipping Policy (if published separately).

6. Returns & Refunds (Food Product Policy)

Due to the nature of food products:

All sales are generally final and non-returnable
Returns or refunds may only be considered if:
- Product arrives damaged
- Incorrect item is delivered

Claims must be made within 48 hours of delivery with supporting evidence (photos, order details).

We reserve final decision authority on all claims.

7. Intellectual Property

All content on this Website — including logos, branding, product names, images, and text — is owned by or licensed to Platinum Foodz Inc.

You may not:

Copy, reproduce, or distribute content without permission
Use our brand assets for commercial purposes

8. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free Website operation
Product consumption is at Your own discretion; always review ingredient information for allergens

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Privacy

Your use of the Website is also governed by our Privacy Policy.

11. Changes to These Terms

We may update these Terms at any time. Updates are effective upon posting.

Continued use of the Website means You accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

13. Contact Information

For questions regarding these Terms:

Email: info@notordinarychips.com
Company: Platinum Foodz Inc.
Location: Ontario, Canada